Monthly Archives: September 2012

What Makes the Difference Between Great Trainers and Good Trainers – I’m not talking about shoes!

Posted on 19 September 2012 by tonyreiss

Like most of us, I’ve experienced being at the receiving end of some great training, as well some mediocre stuff. I’ve become interested in what makes great trainers great. I’ve started a programme of watching their actions more intently and … Continue reading →

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Coaches – Are We Challenging Enough?

Posted on 18 September 2012 by tonyreiss

Come to the edge. We can‘t. We‘re afraid. Come to the edge. We can‘t. We will fall! Come to the edge. And they came. And he pushed them. And they flew. By Guillaume Apollinaire Coaches need to be more challenging! … Continue reading →

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The Art of Asking for Referrals – The Power of Word-of-Mouth Marketing

Posted on 17 September 2012 by tonyreiss

Asking for referrals is probably one of the most effective business development activities. It costs you nothing and yet can have a hugely positive effect on your income stream. It seem obvious to me that it’s so much more powerful … Continue reading →

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Modelling Excellence – A Basis for Sharing Deep Knowledge and Skills

Posted on 12 September 2012 by tonyreiss

Within every organisation one can identify people who are masters at what they do. They might be better at selling or at negotiating or motivating a team. However, though they are good at what they do, they might not be … Continue reading →

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Five Ways to Improve Matter Profitability

Posted on 10 September 2012 by tonyreiss

  Given that legal markets are getting tougher, I think firms could do more to manage and improve the profitability of matters, as well as improve client service. Here are six suggestions. 1.    Review profitability by type of work Most … Continue reading →

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Managing Matter Economics – or Leaving Profitability to Serendipity?

Posted on 6 September 2012 by tonyreiss

Firms seem to have an annual budgeting process that works for them. There might be lots of to-ing and fro-ing, but a budget for the firm gets produced and partners get a sense of what profit they’ll earn by the … Continue reading →

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