Monthly Archives: October 2012

Take the Time Recording Challenge

You can’t bill what you don’t record! Most firms recognise that the largest source of leakage of chargeable time is the time that should have been recorded but wasn’t. Take this test to see what you would record. The answers … Continue reading

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Managing Your Workload and Minimising Stress

How’s your work-life balance? Are you saying ‘yes – I’ll take on that extra job’ too easily. With the economic downturn still affecting professional firms, the pressure is on for management to get partners, associates and staff to work harder. … Continue reading

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Lawyers – Don’t Focus on Selling – Help Buyers Buy!

I think it’s a shame that most law firms feel uncomfortable using the word ‘selling’. But I can understand their reasons. After all, there’s lots of empirical evidence that suggests that it’s more effective to focus on helping the buyer … Continue reading

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What Lawyers Could Learn about Client Relationships …..from Psychologists

We tend to think that we’re rational and have a logical basis for making decisions. Behavioural psychologists show that we’re wrong if we think that. How can lawyers benefit from greater insights into the strange workings of clients’ brains? Kahneman, … Continue reading

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