Many meetings are pretty straightforward and we don’t have to worry particularly about how they’ll go – we’ll be relaxed and can respond in the moment.
Other meetings might be more challenging or stressful. There might be a lot riding on the outcome – a tricky negotiation, some bad news to impart etc. They might have lots of attendees, perhaps with different and competing interests. You may need a strategy for the meeting.
For such more challenging meetings, you might appreciate having a checklist to help you prepare:
- Being really clear about your aims
- By the end of the meeting you hope that the following things will have been achieved and people will be thinking or feeling what exactly?
- Are we imparting information; issuing instructions; making or implementing decisions, or; persuading others to accept a proposal
- Any other aims (such as getting to know the client better)
- Specific objectives
- Agenda
- How long should the meeting run?
- Any ‘history’ to be taken into account?
- Who else is attending?
- Who needs to be there?
- What are their backgrounds?
- What is their role in the matter?
- What is the best way of dealing with them?
- What are their expectations and what do they want from the meeting?
- Roles
- Who is to chair?
- What are the roles of others attending?
- Who will lead the discussion on the different agenda items?
- If note taking – purpose and level of detail required?
- What is the client’s role (if present); who will ‘look after’ the client?
- Our strategy or tactics
- If the other side does such-and-such, how should we respond?m
- Might we need to call for a break? Who will suggest this ?
- Structuring an agenda
- Consider providing details of date, time, place, attendees
- Consider showing who is to present what during the meeting and clarifying what is expected of everybody
- Consider allocating a time “budget” for each item
- Consider discussing the most important items early when participants are most alert
- Consider sending a draft agenda to attendees inviting their comments or suggestions
- Circulate agenda and papers before the meeting so everyone can consider their views before the meeting
- Consider location/logistics of meeting
- Home, away or neutral venue
- Refreshments
- Support available if needed (eg for redrafting, booking taxis etc)
- Seating plan
- Do you need one?
- To reinforce authority, Chair should sit at end of rectangular table or in the middle of one long side
- To influence a meeting, try putting the “undecided’s” opposite the proponents and divide the opponents
For more thoughts about improving the effectiveness of meetings, see: