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Category Archives: Managing Change
Should Your Firm Outsource Business Support Functions?
Many firms have slashed their support functions (ie Finance, BD, HR, IT etc). I’m not at all sure that’s the right thing to do. Do you really want your partners spending time on administration? I offer an approach to ensure … Continue reading
Improving Margins in a Downturn for Professional Service Firms
COVID-19 is bound to be affecting workflows and margins. Here’s a programme of activities to address this. Some are strategic and fundamental and others are tactical and operational. These are the questions that need to be answered together with the … Continue reading
Letter to the Senior Partner: Diversity Matters
From: Staff Member To: Senior Partner Subject: Diversity Isn’t Happening! We’ve been talking a good game on diversity and inclusion issues for some time now but, quite frankly, it seems to have fizzled out. Sorry to be so blunt about … Continue reading
Posted in Leadership and Management, Managing Change
Tagged D&I, diversity, inclusion, The Economist
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Better Ways to Run Meetings (and Firms)
What’s stopping us from working at our best? It’s the way we work. Bureaucracy. Hierarchy. Compliance. Everything that slows us down and makes us feel less human. Our organisations are broken, says Aaron Dignan in his book Brave New Work. … Continue reading
The Two Workshop Process for Developing a Strategy
Mention that you are devising a new strategy and your staff will probably be full of dread. And cynicism! After all, the last one may not have amounted to much! Here’s my Two Workshop Process to devise a practice group … Continue reading
Posted in Leadership and Management, Managing Change, Strategy
Tagged buy-in, commitment, cynicism, strategy workshops
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The Times They Are A Changing and Firms Need Better Strategies to Cope
Markets are being disrupted by new technology and this is creating a new VUCA world – Volatile, Uncertain, Complex and Ambiguous. Some commentators believe we are just at the start of the fourth industrial revolution. So, firms need strategies to … Continue reading
Business Development in Professional Firms is Still Lacking – Part 2: The Remedies
Part 1 of this article outlines the case that senior income generators in professional service firms are still not fully committed to carrying out effective BD. And that this lack of commitment isn’t their fault. I point out that there’s … Continue reading
Business Development in Professional Firms is Still Lacking – Part 1: The Problem
Let’s admit it – senior income generators in professional service firms are still not fully committed to carrying out effective BD. But is it their fault? I don’t think so. Senior management, heads of BD functions and heads of practice … Continue reading
How to Find Passion in Your Work
Ask yourself: How much do you love doing what you do? For most of us there’ll be some bits we really don’t enjoy (admin in my case!), but ideally there’ll be many aspects of our role that make our heart … Continue reading
Posted in Leadership and Management, Managing Change, Strategy
Tagged heart zinging, passion at work
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David and Goliath – The Potential Advantages of Smaller Firms
If you find yourself competing against a much larger competitor, be encouraged. They have weaknesses! Just as Goliath did against David! Part of the challenge for the mega firms is that they don’t easily see their weaknesses. Consider an … Continue reading
Posted in Leadership and Management, Managing Change, Strategy
Tagged david and goliath, Rumelt, strategy, strengths, weaknesses
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Tony Reiss 
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