Category Archives: Managing Change

Improving Margins in a Downturn for Professional Service Firms

COVID-19 is bound to be affecting workflows and margins.  Here’s a programme of activities to address this. Some are strategic and fundamental and others are tactical and operational. These are the questions that need to be answered together with the … Continue reading

Posted in Business Development and Selling, Fee Negotiating, Leadership and Management, Managing Change, Strategy | Tagged , , , , | Leave a comment

Letter to the Senior Partner: Diversity Matters

From: Staff Member To: Senior Partner Subject: Diversity Isn’t Happening! We’ve been talking a good game on diversity and inclusion issues for some time now but, quite frankly, it seems to have fizzled out. Sorry to be so blunt about … Continue reading

Posted in Leadership and Management, Managing Change | Tagged , , , | Leave a comment

Better Ways to Run Meetings (and Firms)

What’s stopping us from working at our best? It’s the way we work. Bureaucracy.  Hierarchy. Compliance. Everything that slows us down and makes us feel less human. Our organisations are broken, says Aaron Dignan in his book Brave New Work. … Continue reading

Posted in Leadership and Management, Managing Change, Strategy | Tagged , , , , , , , | 1 Comment

The Two Workshop Process for Developing a Strategy

Mention that you are devising a new strategy and your staff will probably be full of dread. And cynicism! After all, the last one may not have amounted to much! Here’s my Two Workshop Process to devise a practice group … Continue reading

Posted in Leadership and Management, Managing Change, Strategy | Tagged , , , | 1 Comment

The Times They Are A Changing and Firms Need Better Strategies to Cope

Markets are being disrupted by new technology and this is creating a new VUCA world – Volatile, Uncertain, Complex and Ambiguous. Some commentators believe we are just at the start of the fourth industrial revolution. So, firms need strategies to … Continue reading

Posted in Leadership and Management, Managing Change, Strategy | Tagged , , , | Leave a comment

Business Development in Professional Firms is Still Lacking – Part 2: The Remedies

Part 1 of this article outlines the case that senior income generators in professional service firms are still not fully committed to carrying out effective BD. And that this lack of commitment isn’t their fault. I point out that there’s … Continue reading

Posted in Business Development and Selling, Leadership and Management, Managing Change | Tagged , , , , , , | 1 Comment

Business Development in Professional Firms is Still Lacking – Part 1: The Problem

Let’s admit it – senior income generators in professional service firms are still not fully committed to carrying out effective BD. But is it their fault? I don’t think so. Senior management, heads of BD functions and heads of practice … Continue reading

Posted in Business Development and Selling, Leadership and Management, Managing Change | Tagged , , | 1 Comment

How to Find Passion in Your Work

Ask yourself: How much do you love doing what you do? For most of us there’ll be some bits we really don’t enjoy (admin in my case!), but ideally there’ll be many aspects of our role that make our heart … Continue reading

Posted in Leadership and Management, Managing Change, Strategy | Tagged , | Leave a comment

David and Goliath – The Potential Advantages of Smaller Firms

  If you find yourself competing against a much larger competitor, be encouraged. They have weaknesses! Just as Goliath did against David! Part of the challenge for the mega firms is that they don’t easily see their weaknesses. Consider an … Continue reading

Posted in Leadership and Management, Managing Change, Strategy | Tagged , , , , | Leave a comment

Here’s to a More Fulfilling 2017!

What will 2017 bring? Well, it has to true that if you approach the year in the same way as you did 2016 you’re highly likely to get similar results. If you didn’t find 2016 a positive experience, full of … Continue reading

Posted in Coaching and Training, Leadership and Management, Managing Change | Tagged , , , , , | Leave a comment