Category Archives: Coaching and Training

The Knowing-Doing Gap in Law Firms!

What do I mean by the Knowing-Doing gap? Here are a couple of examples: Most partners know they should be giving regular feedback to associates – praising good efforts and correcting errors. Yet associates tell us repeatedly that they don’t … Continue reading

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Dealing with the Four Leadership Contradictions Facing Mid-Levels

On the leadership programmes I run for various firms, advice is given by representatives of each firm which often appears to be contradictory. I’m keen to shed light on a potential way forward for mid-levels who may be confused. Typical … Continue reading

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Great Bosses Don’t Tell People What to Do – They Coach!

There’s a simple process for doing great coaching. It’s called the GROW model. GROW is an acronym standing for Goal – Current Reality – Options – Wrap Up. The model is a simple yet powerful framework for structuring a coaching … Continue reading

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Here’s to a More Fulfilling 2017!

What will 2017 bring? Well, it has to true that if you approach the year in the same way as you did 2016 you’re highly likely to get similar results. If you didn’t find 2016 a positive experience, full of … Continue reading

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How to Improve Practice Group Profitability

Do all the practice groups in your firm make an adequate margin? If not, what is being done to address the deficiency? I’ve been involved in several projects which have looked at how to improve profitability. Here’s my proposed approach, … Continue reading

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Using the Skills of Improv to Build Better Rapport

If you are unfamiliar with the term, by Improv I mean a form of theatre (improvisational theatre) where what is performed is created in the moment. In its purest form, the dialogue, action, story, and characters are created collaboratively by the players … Continue reading

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Coaching Support for Partners Leading Professional Service Firms

First of all let’s acknowledge the challenges and frustrations inherent in your role. You knew it wasn’t going to be easy – but this? There are good days and bad days and lots of in-between days, but it’s a tough … Continue reading

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