- Derogation and Duplication in Delegation – What Clients Need to Know!
- Business Development in Professional Firms is Still Lacking – Part 2: The Remedies
- Business Development in Professional Firms is Still Lacking – Part 1: The Problem
- How to Build Greater Rapport with Clients
- The Knowing-Doing Gap in Law Firms!
Category Archives: Coaching and Training
Many firms still haven’t cracked the challenges of delegating work properly. Here is a summary of the issues: Frankly most of us know that it often feels easier to do the work ourselves than to have to explain it to … Continue reading
What do I mean by the Knowing-Doing gap? Here are a couple of examples: Most partners know they should be giving regular feedback to associates – praising good efforts and correcting errors. Yet associates tell us repeatedly that they don’t … Continue reading
On the leadership programmes I run for various firms, advice is given by representatives of each firm which often appears to be contradictory. I’m keen to shed light on a potential way forward for mid-levels who may be confused. Typical … Continue reading
What will 2017 bring? Well, it has to true that if you approach the year in the same way as you did 2016 you’re highly likely to get similar results. If you didn’t find 2016 a positive experience, full of … Continue reading
Do all the practice groups in your firm make an adequate margin? If not, what is being done to address the deficiency? I’ve been involved in several projects which have looked at how to improve profitability. Here’s my proposed approach, … Continue reading
If you are unfamiliar with the term, by Improv I mean a form of theatre (improvisational theatre) where what is performed is created in the moment. In its purest form, the dialogue, action, story, and characters are created collaboratively by the players … Continue reading