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Category Archives: Leadership and Management
Should Your Firm Outsource Business Support Functions?
Many firms have slashed their support functions (ie Finance, BD, HR, IT etc). I’m not at all sure that’s the right thing to do. Do you really want your partners spending time on administration? I offer an approach to ensure … Continue reading
Post COVID 19 – Your Firm Probably Needs a New Strategy
I can always tell if a firm hasn’t got a working strategy. All I have to do is ask a partner what the strategy is. What I typically then hear is a list of activities – and that isn’t a … Continue reading
Is Your Firm Measuring the Right Things?
You’ll most likely have heard the saying “What gets measured gets done!” If you set people targets, and reward them when they meet these targets, they’ll often do all they can to achieve them. This is great in principle, but … Continue reading
Improving Margins in a Downturn for Professional Service Firms
COVID-19 is bound to be affecting workflows and margins. Here’s a programme of activities to address this. Some are strategic and fundamental and others are tactical and operational. These are the questions that need to be answered together with the … Continue reading
Research Findings on What Motivates (and Demotivates) Lawyers
I’ve asked more than a thousand lawyers over the last ten years what motivates them at work. To what extent is it a high salary? Or is it status, congeniality, security, achievement, recognition, autonomy, responsibility? The results are somewhat consistent … Continue reading
Posted in Leadership and Management
Tagged achievement, autonomy, congeniality, high pay, mastery, recognition, responsibility, security, status
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The World Needs Better Facilitation for Online Group Meetings
The Zoom or Team calls don’t have to be so unengaging, rambling and ineffective. You just need a good facilitator. And what specifically would such a person bring? Here are some benefits. Someone to take a little time out to … Continue reading
Posted in Leadership and Management
Tagged efficient processes, engagement, facilitator, thinking rounds
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Why Professionals Just Focus on Earning Fees…
…And don’t do all the other good things they should. What sort of things am I talking about? It’s the non-billable stuff, such as business development, managing key accounts, generating knowhow and sharing it with colleagues, introducing clients to colleagues … Continue reading
Bad Meetings. Bad Decisions.
Hope you don’t get involved in a meeting as bad as this one… It’s October 1940 when Benito Mussolini met with his generals to discuss the arrangements for invading Greece. He asked what might seem like an important question: Are … Continue reading
Posted in Leadership and Management
Tagged asking right questions, Bad decisions, bad meetings, Greece, Italy, Mussolini
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There are Three Distinct Types of Firm
There are three predominant reasons for partners to go into business together, according to Professor Stephen Mayson (see stephenmayson.com). None is inherently better than the others and each should have their appropriate supporting cultures which affect investment and approach to … Continue reading
Posted in Leadership and Management, Strategy
Tagged 1+1=1, 1+1=2, 2+2=5, 3 C's. Combining, Combining, Complementing
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Tony Reiss 
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