Being run in London on 1 November, 2011. Specific key topics include:

• The key success factors – learning from projects that work and projects that don’t;
• What lawyers can learn from consultants that specialise in change management
• The 5 stages for successful projects
• The change cycle
• Schein’s work on consulting modes
• The interpersonal skills required by those leading projects
• The importance of ‘Gaining entry’
• Credibility/rapport/trust
• Questioning and listening skills for project leaders
• Contracting and managing expectations
• How to influence for change, using:
• Using logic
• Asserting
• Visioning
• Consulting/involving
• Consulting tools
• Forcefield analysis
• Stakeholder mapping
• Ishikawa technique
• Affinity diagrams
• Spotting resistance and dealing with it

Contact me at tony.reiss@reiss-consulting.com if you would like more details