Category Archives: Leadership and Management

Latest Developments in Client Relationship Management in the Professions – based on a research study

Posted on 14 November 2011 by tonyreiss

 The advertisement from a global law firm in The Economist magazine grabbed my attention. Under a colour photograph of an archetypal psychologist’s couch, the headline read “TELL ME ABOUT THE RELATIONSHIP WITH YOUR LAWYER”. The copy continued…..”It turns out, there … Continue reading →

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Case Study on Leadership – What Should Jill do Differently?

Posted on 28 October 2011 by tonyreiss

 Case Study on Leadership Jill left Jack’s office feeling elated and yet strangely nervous. She’d just been told by Jack, the Managing Partner, that the Board would like her to run a new group in the firm. It would have … Continue reading →

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