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Are You Listening to Your Clients? Here’s a client satisfaction survey to use!
I still think that the average firm doesn’t check in with clients often enough or rigorously enough to confirm what aspects of service the clients like and what they’d like more of, or less of. Not sure I understand why … Continue reading →
Posted in Business Development and Selling
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Tagged client satisfaction, CMS, listening to clients, PwC, questionnaire, surveys
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