Tag Archives: probing questions

20 Killer Selling Questions

My overall contention is that lawyers don’t ask enough questions before they attempt to sell their services. Here are some good ones. Some relate to a particular matter. Others are more suitable for being appointed on to a panel. Of … Continue reading

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Beware Those Communication Icebergs

Different cultures adopt different communication strategies. The British are famous for their coded language – saying one thing, but meaning another. ‘That’s a good idea’ can in fact mean that they think it’s a terrible idea! Personally I find the … Continue reading

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Building Rapport on the Phone

Do you have important discussions on the phone and find some of them difficult? How good would it be if you could always have two-way communications, where both of you really communicated and understood each other? If I’m coaching on … Continue reading

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