Tag Archives: rapport

For Successful Selling, Which is More Important – Credibility or Rapport?

Posted on 2 March 2013 by tonyreiss

The age old sales tip goes – in the first five minutes tell them something they don’t know and ask them a question that gets them to think. There’s something in that. After all you want the prospect to be … Continue reading →

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How to Ask Powerful Questions

Posted on 19 February 2013 by tonyreiss

What strikes me about working with the professions is how smart everybody is. Lawyers, tax specialists, patent attorneys and others know an impressive amount of technical stuff. Where many of them are weaker is in their ability to phrase good … Continue reading →

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Building Rapport on the Phone

Posted on 10 July 2012 by tonyreiss

Do you have important discussions on the phone and find some of them difficult? How good would it be if you could always have two-way communications, where both of you really communicated and understood each other? If I’m coaching on … Continue reading →

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How to Establish Credibility, Build Rapport and Become a Trusted Advisor

Posted on 11 November 2011 by tonyreiss

I’ve asked hundreds of consultants, accountants and lawyers over the years how they establish their credibility, build rapport and trusted relationships with clients and colleagues. My thesis is that these skills are the foundations of building a sustainable practice. Four … Continue reading →

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