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Is Client Service Going Out the Window During Lockdowns?
It’s not easy delivering outstanding service at the best of times. But now, with so little fact-to-face time? There are just so many pitfalls. Let’s analyse the situation to show where these potential traps are. First, there’s knowing what the … Continue reading →
Posted in Business Development and Selling
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Tagged checklists, client feedback, client service, listening, lockdown, working remotely
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