Tag Archives: checklists

Is Client Service Going Out the Window During Lockdowns?

Posted on 12 January 2021 by tonyreiss

It’s not easy delivering outstanding service at the best of times. But now, with so little fact-to-face time? There are just so many pitfalls. Let’s analyse the situation to show where these potential traps are. First, there’s knowing what the … Continue reading →

Posted in Business Development and Selling | Tagged , , , , , | Leave a comment

Derogation and Duplication in Delegation – What Clients Need to Know!

Posted on 20 November 2017 by tonyreiss

Many firms still haven’t cracked the challenges of delegating work properly. Here is a summary of the issues: Frankly most of us know that it often feels easier to do the work ourselves than to have to explain it to … Continue reading →

Posted in Coaching and Training, Leadership and Management | Tagged , , , , | Leave a comment