Category Archives: Leadership and Management

Motivation Theories and Professional Service Firms

Professional firms are finding it difficult to retain their talent. Is there anything they can do to motivate staff? Here’s a look at what we can learn about motivating talented people. Personality, abilities and experience are all relevant indicators to … Continue reading

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Are Some of Your Partners Losing Their Mojo?

As a coach I meet lots of partners who are admitting to me that they are, frankly, a bit bored! They probably don’t use those words. They might not even recognise the fact themselves. But after some probing questions from … Continue reading

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Research Findings on What Motivates (and Demotivates) Lawyers

I’ve asked more than a thousand lawyers over the last ten years what motivates them at work. I’ve asked lawyers across Europe, Asia and the Americas. I’ve asked lawyers in big firms and small firms. The results are somewhat consistent … Continue reading

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Giving Feedback Using Radical Candor (or Candour for the Brits!)

Kim Scott tells a great story about getting feedback from Sheryl Sandberg whilst working at Facebook. It goes roughly like this… After a presentation, Sheryl said: ‘You know you say ‘um’ a lot.’ Kim, who thought she was a pretty … Continue reading

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Partner Interview Questions to Sort the Wheat from the Chaff

Here is a list of penetrating questions to assess whether an existing senior associate should be made a partner. On Transition What does being a partner at this firm mean to you? Why? What do you see as your principal … Continue reading

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The Two Workshop Process for Developing a Strategy

Mention that you are devising a new strategy and your staff will probably be full of dread. And cynicism! After all, the last one didn’t amount to much! Here’s my Two Workshop Process to devise a practice group strategy and … Continue reading

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Beware Making Assumptions About Others

Or, why you never want to share a table with a stranger, by Douglas Adams I had the great pleasure of meeting Douglas back in the 1980’s in his flat in Islington, London. He tells the story like this… “I … Continue reading

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