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Tag Archives: matter management
Improving Margins in a Downturn for Professional Service Firms
COVID-19 is bound to be affecting workflows and margins. Here’s a programme of activities to address this. Some are strategic and fundamental and others are tactical and operational. These are the questions that need to be answered together with the … Continue reading
Leadership Development in Just Two Hours (and less than 500 words!)
I spent several years on the faculty of the Nottingham Law School teaching a two-year MBA in Legal Practice. Then I was asked to design an MBA in a day! My consulting colleagues teased me that I hadn’t got it … Continue reading
Posted in Leadership and Management
Tagged dan pink, delegation, feedback, Ken Blanchard, matter management, motivation, supervising
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Managing Matters for Profit
As clients are increasingly asking for fixed fees and driving these fees down, lawyers need to find more efficient ways of delivering legal services to ensure protecting their margins. How can you do this? I have recorded a webinar (available … Continue reading
Posted in Leadership and Management, Strategy
Tagged fee pressure, improved profitability, matter management, pricing, webinar
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Five Ways to Improve Matter Profitability
Given that legal markets are getting tougher, I think firms could do more to manage and improve the profitability of matters, as well as improve client service. Here are six suggestions. 1. Review profitability by type of work Most … Continue reading
Leadership is Too Important to be Left to the Partners
Law firms have a wealth of untapped talent at the senior associate (SA) level. If partners could let go a bit more, so much more could get done and margins would be improved. For SA’s, I’m not talking about … Continue reading
Tony Reiss 
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