Category Archives: Leadership and Management

How General Carl von Clausewitz Would Run a Law Firm

Many of the early great thinkers about management and leadership took their ideas from the military world. The words ‘strategy’ and ‘tactics’ originated in the armed forces. So it’s interesting to re-examine what relevance military thinking might have on running … Continue reading

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Career Progression for Lawyers – Transitions and Reinventions

For many associates there isn’t a great feeling of career advancement. One senior L&D director describes it as more like a process of walking across a barren desert with tumbleweed blowing across a poorly defined track and occasional signs that … Continue reading

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A Fable on Seeing the Possibilities and Having a Positive Attitude

There was once a fool who was thin and poor. He had no luck and wanted to travel to find the wise man to ask why he had no luck. On the way he met a skinny wolf. The wolf … Continue reading

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A Fable on How the World Sees HR….and Change Management

Once upon a time there was a Red rowing team.  This Red team agreed to hold an annual rowing race with a Green team. Each team would contain 8 men. Both teams worked really hard to get in the best … Continue reading

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Beware Those Communication Icebergs

Different cultures adopt different communication strategies. The British are famous for their coded language – saying one thing, but meaning another. ‘That’s a good idea’ can in fact mean that they think it’s a terrible idea! Personally I find the … Continue reading

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The Value of Challenging Coaching and Deep Practice for Learning

If you’re interested in the art of developing good attitudes, skills and behaviour in your firm, you’ll be interested in a book called The Talent Code by Daniel Coyle. The book suggests that what got your people to get their … Continue reading

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How Firms Can Ensure Getting Value from Coaching

Given the private and confidential nature of the relationship between the coach and person being coached, there can obviously be some issues for the budget-holder as to how to ensure you get value for money from the investment in coaching. … Continue reading

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Influencing People on the Phone Through Rapport

Do you have important discussions on the phone and find some of them difficult? We put our point of view and explain our reasons and they counter with something else. It can feel like you’re transmitting on FM, but they’re … Continue reading

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How to Ask Powerful Questions

What strikes me about working with the professions is how smart everybody is. Lawyers, tax specialists, patent attorneys and others know an impressive amount of technical stuff. Where many of them are weaker is in their ability to phrase good … Continue reading

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