Category Archives: Managing Change

Are some of your lawyers a bit bored? Might this cause some under-performance issues?

If they are bored, let’s start by exploring what might be causing the boredom? One of the subjects that one of my partners Sally Woodward and I are really interested in is motivation – in particular, what motivates and demotivates … Continue reading

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If Tesco ran a Law Firm…..

When you get right down to it, law firms buy hours from their staff and then go out and try to sell them. Just like Tesco buy and sell apples. It’s a crude analogy but it’s essentially a similar activity. … Continue reading

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Why Lawyers Don’t Give Constructive Feedback

I am not sure why senior lawyers aren’t giving their junior lawyers more useful feedback. After all, we know: how important it is for lawyers to get everything right and manage risk how important it is to work efficiently, particularly … Continue reading

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Coaching Support for Salaried Partners to Become Equity Partners

We recognise the challenges that partners face making transitions in their roles. Partners you have promoted have hopefully successfully transitioned from being senior associates and are now taking greater responsibility, particularly on matters and with clients. Lateral hires have hopefully … Continue reading

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Take the Time Recording Challenge

You can’t bill what you don’t record! Most firms recognise that the largest source of leakage of chargeable time is the time that should have been recorded but wasn’t. Take this test to see what you would record. The answers … Continue reading

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Managing Your Workload and Minimising Stress

How’s your work-life balance? Are you saying ‘yes – I’ll take on that extra job’ too easily. With the economic downturn still affecting professional firms, the pressure is on for management to get partners, associates and staff to work harder. … Continue reading

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Five Ways to Improve Matter Profitability

  Given that legal markets are getting tougher, I think firms could do more to manage and improve the profitability of matters, as well as improve client service. Here are six suggestions. 1.    Review profitability by type of work Most … Continue reading

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Managing Matter Economics – or Leaving Profitability to Serendipity?

Firms seem to have an annual budgeting process that works for them. There might be lots of to-ing and fro-ing, but a budget for the firm gets produced and partners get a sense of what profit they’ll earn by the … Continue reading

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What Partners Really Mean When They Say ‘Yes’ to Your Idea

When I was a younger man – rather more innocent and naive than I am now – I can remember the delight at getting a unanimous ‘yes’ from the board members of my firm to a big culture-changing project. I … Continue reading

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Why Most Mergers Fail to Deliver on Their Promises

The title of this article seems a bit brutal. Surely most mergers work. After all why do so many firms do them if they fail so often? The cold statistics tell another story. These three studies were based on mergers … Continue reading

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