Category Archives: Strategy

What Law Firms Could Learn from Singapore Airlines

  I’ve just had my first experience of travelling Business Class on Singapore Airlines. In the back of my mind I had thoughts that they had a good reputation. Upon returning I checked this out and they claim to be … Continue reading

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Decision-Making – Getting Them Right and Ethical

One of the biggest challenges leaders face is making decisions. Many decisions are based on instinct or gut feel (this just feels right). Some are based on precedent (that’s what we did before and I can’t be sure of the consequences … Continue reading

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Masterclass on Developing Relationships with Overseas Firms and Clients through UKTI on 13 March.

Just a couple of places available. Details available through the link below….. http://www.ukti.gov.uk/export/unitedkingdom/london/event/217980.html

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How strong’s the glue that holds your firm together?

Are you a superglue or masking tape kind of firm? Do your partners really, really understand what it means to be a partner in your firm? Even all the lateral hires who haven’t grown up in the firm. Even those … Continue reading

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The 10 Commandments for New Partners

 I’ve had the great pleasure of working with a number of inspirational managing partners, particularly on programmes designed to help senior associates  transition successfully to their new role as partners. Here is my synopsis of some of the best advice … Continue reading

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Building a Successful New Practice Group – a detailed study into why most initiatives fail and the factors critical for success

Most firms are finding it difficult to build new practice groups and are disappointed at the rate of progress. Many blame the fact that their firm’s ‘brand name’ works against them. But we were not sure that was a valid … Continue reading

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How to Create a Successful Business Development Culture in Law Firms

It’s your heads of practice groups that should drive BD activity – or else they might drive away your best associates Client partners and heads of practice areas play a key role in influencing the BD performance of the people … Continue reading

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How Top Firms Look After Their Clients….and develop more work

The advertisement from a global law firm in The Economist magazine grabbed my attention. Under a colour photograph of an archetypal psychologist’s couch, the headline read “TELL ME ABOUT THE RELATIONSHIP WITH YOUR LAWYER”. The copy continued…..”It turns out, there … Continue reading

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How to Stimulate More Cross Selling Activity in Your Firm…..

Every firm I know wishes they could encourage more cross-selling  — keeping business inside the firm that might otherwise go elsewhere. I started a thread on LinkedIn to get views from others and here’s a simple idea that will get … Continue reading

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Why Tops, Middles and Bottoms Don’t Get on in Law Firms – articled published in Law Society Gazette

http://www.lawgazette.co.uk/in-business/the-tensions-between-tops-middles-bottoms-amp-customers-law-firms

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