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Tag Archives: training
Improving Margins in a Downturn for Professional Service Firms
COVID-19 is bound to be affecting workflows and margins. Here’s a programme of activities to address this. Some are strategic and fundamental and others are tactical and operational. These are the questions that need to be answered together with the … Continue reading
How to Assess the Talent of a Trainer
Lots of people underestimate how difficult it is to be a really good trainer. Reviewing the ‘tick sheets’ after a programme doesn’t really tell you how good the trainer was. It tends to tell you more about how much the … Continue reading
Posted in Coaching and Training
Tagged ground rules, learning zone, simulations, training, transferring the learning
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Business Development Training in Law Firms Isn’t Working!
This stark headline is based on an online survey with 29 partners and 17 BD directors in different firms. Rather disturbingly, 50% of the partners said they either received no training in business development or said the training wasn’t effective. … Continue reading
Why Partners Continue to Underdelegate
The benefits of delegating are clear. Some of the main ones are that there is: Learning, career progression and enhanced motivation for the juniors Potentially lower costs to clients (or higher margins for firms) Freeing up of partner time to … Continue reading
It’s Different Selling to Women
I’ve long had a sense that, to sell to a woman, it helped if I had a female colleague in the selling team. But I’d never analysed why. Deloitte has! The firm carried out some important research in B2B selling, … Continue reading
Getting the Best Out of External Trainers
There are many good reasons for using an external training firm: a search for objectivity, fresh ideas or a different style, the need for skills and experience you don’t have, or simply, the need for an extra pair of hands. … Continue reading
Posted in Coaching and Training
Tagged external trainers, feedback, success measures, training, training workshops
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What Makes the Difference Between Great Trainers and Good Trainers – I’m not talking about shoes!
Like most of us, I’ve experienced being at the receiving end of some great training, as well some mediocre stuff. I’ve become interested in what makes great trainers great. I’ve started a programme of watching their actions more intently and … Continue reading
Posted in Coaching and Training, Leadership and Management
Tagged ego, facilitation, make a difference, mentoring, passion, training
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Helping Lawyers Learn New Skills
There are stages to our personal development and learning. We all start off being unconsciously incompetent. As a very young child, for example, we don’t know we can’t ride a bike. Then we get on a bike and realise it’s … Continue reading
Posted in Coaching and Training, Leadership and Management
Tagged competence, culture, Lawyers, learning, mentoring, training, unconscious
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What Lawyers Could Learn from…..Actors
Yes, actors….not accountants, or bankers, or other City types….but those skilled in the arena of stagecraft. The point I’m going to make is that each profession has probably mastered a few things that other professions would benefit from. For example, … Continue reading
Posted in Coaching and Training, Leadership and Management
Tagged Actor, feeling, Lawyer, Positive psychology, system thinking, thinking, training
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Mind the Knowing-Doing Gap – Through Practice
What do I mean by the Knowing-Doing gap? Here are a couple of examples: Most partners know they should be giving regular feedback to associates – praising good efforts and correcting errors. Yet associates tell us repeatedly that they don’t … Continue reading
Posted in Leadership and Management
Tagged feedback, Leadership, Partners, practice group heads, practise, training
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Tony Reiss 
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