-
-
Recent Posts
Categories
Menu
Author Archives: tonyreiss
The 70:20:10 Model for Training
The 70:20:10 model describes an ideal balance between different ways of learning and developing in the workplace: Studies in the 1960’s found that learning outside of formal courses, especially unprompted, self-directed learning, was both common and effective. Yet most firms … Continue reading
How to Tell One Specialist From Another
A man is flying in a hot air balloon and realizes he is lost. He reduces height and spots a woman down below. He lowers the balloon further and shouts, “Excuse me. Can you help me? I promised my friend … Continue reading
Should Your Firm Outsource Business Support Functions?
Many firms have slashed their support functions (ie Finance, BD, HR, IT etc). I’m not at all sure that’s the right thing to do. Do you really want your partners spending time on administration? I offer an approach to ensure … Continue reading
Posted in Business Development and Selling, Leadership and Management, Managing Change
Tagged BD, business support, HR, IT, outsourcing, professional firms
1 Comment
Finding the Perfect Firm for a Merger
So you’ve decided you want to find a merger partner. The trouble is there are a lot of prejudices out there and a good deal of misinformation. So you need to adopt a rigorous approach to data-gathering on the potential … Continue reading
Post COVID 19 – Your Firm Probably Needs a New Strategy
I can always tell if a firm hasn’t got a working strategy. All I have to do is ask a partner what the strategy is. What I typically then hear is a list of activities – and that isn’t a … Continue reading
Is Your Firm Measuring the Right Things?
You’ll most likely have heard the saying “What gets measured gets done!” If you set people targets, and reward them when they meet these targets, they’ll often do all they can to achieve them. This is great in principle, but … Continue reading
Is Asking Clients for Feedback a Sign of Weakness?
Sadly, many professionals think it is! Perhaps they believe that clients will think you lack confidence, or awareness. But I think this view is sorely mistaken. Imagine this situation: you have halfway through your first piece of work with an … Continue reading
Improving Margins in a Downturn for Professional Service Firms
COVID-19 is bound to be affecting workflows and margins. Here’s a programme of activities to address this. Some are strategic and fundamental and others are tactical and operational. These are the questions that need to be answered together with the … Continue reading
Tony Reiss 
Handling the Media – What to do When a Journalist Contacts You
Maybe you are working on a case where there is a lot of public interest. Most people panic, feeling nervous about how best to handle the call to avoid the wrong thing being said in the media. But it can … Continue reading →