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Category Archives: Leadership and Management
Managing Your Workload and Minimising Stress
How’s your work-life balance? Are you saying ‘yes – I’ll take on that extra job’ too easily. With the economic downturn still affecting professional firms, the pressure is on for management to get partners, associates and staff to work harder. … Continue reading
Posted in Coaching and Training, Leadership and Management, Managing Change
Tagged assertion, stress, tact, work-life balance, workload
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What Lawyers Could Learn about Client Relationships …..from Psychologists
We tend to think that we’re rational and have a logical basis for making decisions. Behavioural psychologists show that we’re wrong if we think that. How can lawyers benefit from greater insights into the strange workings of clients’ brains? Kahneman, … Continue reading
What Makes the Difference Between Great Trainers and Good Trainers – I’m not talking about shoes!
Like most of us, I’ve experienced being at the receiving end of some great training, as well some mediocre stuff. I’ve become interested in what makes great trainers great. I’ve started a programme of watching their actions more intently and … Continue reading
Posted in Coaching and Training, Leadership and Management
Tagged ego, facilitation, make a difference, mentoring, passion, training
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Coaches – Are We Challenging Enough?
Come to the edge. We can‘t. We‘re afraid. Come to the edge. We can‘t. We will fall! Come to the edge. And they came. And he pushed them. And they flew. By Guillaume Apollinaire Coaches need to be more challenging! … Continue reading
Modelling Excellence – A Basis for Sharing Deep Knowledge and Skills
Within every organisation one can identify people who are masters at what they do. They might be better at selling or at negotiating or motivating a team. However, though they are good at what they do, they might not be … Continue reading
Five Ways to Improve Matter Profitability
Given that legal markets are getting tougher, I think firms could do more to manage and improve the profitability of matters, as well as improve client service. Here are six suggestions. 1. Review profitability by type of work Most … Continue reading
Managing Matter Economics – or Leaving Profitability to Serendipity?
Firms seem to have an annual budgeting process that works for them. There might be lots of to-ing and fro-ing, but a budget for the firm gets produced and partners get a sense of what profit they’ll earn by the … Continue reading
Posted in Fee Negotiating, Leadership and Management, Managing Change
Tagged economics, matter profitability, pricing
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Helping Lawyers Learn New Skills
There are stages to our personal development and learning. We all start off being unconsciously incompetent. As a very young child, for example, we don’t know we can’t ride a bike. Then we get on a bike and realise it’s … Continue reading
Posted in Coaching and Training, Leadership and Management
Tagged competence, culture, Lawyers, learning, mentoring, training, unconscious
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What Lawyers Could Learn from…..Actors
Yes, actors….not accountants, or bankers, or other City types….but those skilled in the arena of stagecraft. The point I’m going to make is that each profession has probably mastered a few things that other professions would benefit from. For example, … Continue reading
Posted in Coaching and Training, Leadership and Management
Tagged Actor, feeling, Lawyer, Positive psychology, system thinking, thinking, training
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Effective Partners are Resonant Partners
I have been inspired by the ‘mindfulness’ work done by Michael Chaskalson. Here are his thoughts on resonant leadership…. If you’ve ever worked under a good partner you’ll know how satisfying that can be. Good partners make work enjoyable, however … Continue reading
Posted in Leadership and Management
Tagged EI, emotional intelligence, EQ, Leadership, mindfulness, resonance, stress
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Tony Reiss 
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