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Category Archives: Managing Change
Law Firms Need to Use More ‘Nemawashi’
The Japanese can teach us about decision-making and successfully implementing change. They use an approach called Nemawashi, which roughly translates as ‘smoothing around the roots before planting’. Toyota has pioneered the use of nemawashi (see http://blog.toyota.co.uk/nemawashi-toyota-production-system). Basically the nemawashi approach … Continue reading
How to Deal With Resistance to Change Within Law Firms
Most resistance to change gets communicated subtly. We need to pick up the clues. The resistance is often not in the words they are using but more in the manner through which they are communicating. How naive I was when … Continue reading
Posted in Leadership and Management, Managing Change
Tagged 9 out of 10 enthusiasm, peter block, resistance, tactful
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Inspiring and Motivating Others Using the Abraham Lincoln Touch
The Gettysburg address is worth studying. President Abraham Lincoln delivered it just a month after his inauguration. There are gems of psychological persuasion hidden throughout the speech, as described by Tim David in the Harvard Business Review. According to Tim, … Continue reading
Is Your Firm Competent at Using Competency Frameworks?
The SRA (Solicitors Regulation Authority) in England & Wales has recently made sweeping changes to ensure solicitors are competent at what they do. How well has your firm adapted to the new system? One of the great contributions from HR … Continue reading
Time Management for Practice Group Heads
It’s tough being a leader of a practice group. Many heads (PGH’s) say they struggle with balancing their fee earning responsibilities with all the workload that goes with leading a practice group. This doesn’t surprise me – many PGH’s have had … Continue reading
Six Steps to Positive Habits
There are stages to our learning that have been recognised by others. We start off being unconsciously incompetent. As a young child, for example, we don’t know we can’t ride a bike. Then we get on a bike and become … Continue reading
How Henry Ford Would Run a Law Firm
Is your firm considering a new strategy given the regulatory and competitive changes in the legal market? If you are, Ford’s wise words are worth reading. He was a relentless technological innovator, based on his commitment to creating “the best … Continue reading
Posted in Leadership and Management, Managing Change, Strategy
Tagged Henry Ford, innovation, keep learning, teamworking
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Does your firm lack leadership?
‘If the eyes of your team members aren’t shining brightly, how are you being?’ An interesting quote from Benjamin Zander, conductor of the Boston Philharmonic Orchestra. I’ve just been reminded of this quote while working with the banking sector in … Continue reading
From Surviving to Thriving as a Practice Group Head
Let’s face it, the role of practice group head is a really important one. They are the skipper of the ship. Yet firms seem to put so little effort into developing the talent to carry out this role well. I’m not … Continue reading
Improving Practice Group Profitability – The Five Big Questions
Do all the practice groups in your firm make an adequate margin? If not, what is being done to address the deficiencies? I’ve been involved in several projects which have looked at how to improve profitability. Here’s my proposed approach, … Continue reading
Posted in Fee Negotiating, Managing Change, Strategy
Tagged delegating, fee negotiating, profitability, scoping, selling the value, strategy, supervising
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Tony Reiss 
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