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Category Archives: Leadership and Management
How to Start Being More Impressive and Effective
We are who we are! Can’t change! Take us or leave us! Right? Well, possibly. But what would it look like if we could change? Would we be more effective and enjoy our work more? This article will be particularly … Continue reading
Posted in Leadership and Management, Networking
Tagged behaviour, effective, feelings, impressive, Leadership, patterns, personal development, systems thinking
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Building Rapport on the Phone
Do you have important discussions on the phone and find some of them difficult? How good would it be if you could always have two-way communications, where both of you really communicated and understood each other? If I’m coaching on … Continue reading
Mind the Knowing-Doing Gap – Through Practice
What do I mean by the Knowing-Doing gap? Here are a couple of examples: Most partners know they should be giving regular feedback to associates – praising good efforts and correcting errors. Yet associates tell us repeatedly that they don’t … Continue reading
Posted in Leadership and Management
Tagged feedback, Leadership, Partners, practice group heads, practise, training
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How About Using the Suzuki Method for Training Lawyers in Leadership Skills?
Many of us will have heard of the Suzuki Method in the context of training young violinists. It revolutionised teaching techniques in music. The interesting question is whether there is anything relevant in this approach for training lawyers to be … Continue reading
Keep Coaching SIMPLE – Focus on the Solution not the Problem
I had the great pleasure of working with Mark McKergow at a workshop. He taught me so much about the coaching and consulting techniques he uses. They’re written up well in his and Paul Jackson’s book, The Solutions Focus (see … Continue reading
What Partners Really Mean When They Say ‘Yes’ to Your Idea
When I was a younger man – rather more innocent and naive than I am now – I can remember the delight at getting a unanimous ‘yes’ from the board members of my firm to a big culture-changing project. I … Continue reading
Why Most Mergers Fail to Deliver on Their Promises
The title of this article seems a bit brutal. Surely most mergers work. After all why do so many firms do them if they fail so often? The cold statistics tell another story. These three studies were based on mergers … Continue reading
Posted in Leadership and Management, Managing Change, Strategy
Tagged adding value, Law Firms, merger integration, mergers, Professions
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To Those in Management Roles Running Law Firms – Some Support!
First of all let’s acknowledge the challenges and frustrations inherent in your role. You knew it wasn’t going to be easy – but this? There are good days and bad days but it’s a tough role. More than anybody else … Continue reading
Posted in Coaching and Training, Leadership and Management, Managing Change, Strategy
Tagged change, coaching, Law firm, Leadership, management
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Your Partners are Probably Great Lawyers. But are they Great Leaders?
When we talk to recently-appointed partners about their new role, we frequently hear something along the lines of “we are expected to be leaders now”. The word leadership gets used a lot these days. We use it all the time. … Continue reading
Posted in Leadership and Management, Managing Change
Tagged administration, Law Firms, Leadership, management, motivation, vision
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Findings from Coaching Survey with Law Firms on Behalf of The Institute of Coaching
These survey findings reflect the views and current practice of Human Resources (HR) and Learning & Development (L&D) professionals in nine law firms in the City of London – including two of the world’s largest (over £2bn of revenues between … Continue reading
Posted in Coaching and Training, Leadership and Management
Tagged coaching, HR, L&D, Law Firms, Partners, survey, training
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Tony Reiss 
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