Category Archives: Business Development and Selling

Influencing People on the Phone Through Rapport

Do you have important discussions on the phone and find some of them difficult? We put our point of view and explain our reasons and they counter with something else. It can feel like you’re transmitting on FM, but they’re … Continue reading

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For Successful Selling, Which is More Important – Credibility or Rapport?

The age old sales tip goes – in the first five minutes tell them something they don’t know and ask them a question that gets them to think. There’s something in that. After all you want the prospect to be … Continue reading

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Beware Networking with Foxes and Donkeys Around

It’s taken me a while to realise this (one of my blind spots, no doubt) but my networking strategies have been naïve on occasions. As I’ve got older and (supposedly wiser) I now know that my fundamental belief that ‘networking … Continue reading

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How to Ask Powerful Questions

What strikes me about working with the professions is how smart everybody is. Lawyers, tax specialists, patent attorneys and others know an impressive amount of technical stuff. Where many of them are weaker is in their ability to phrase good … Continue reading

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Managing Generation Y – What Works and What Doesn’t!

Managing the new generation of talent clearly isn’t easy in law firms. Are law firms getting it right with this new Gen Y and their different values?  Our work in Sherwood PSF Consulting shows vast differences between firms in performance … Continue reading

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Innovation Through Networking – What Law Firms Could Learn from P&G

It’s got to be true that if what you offer is pretty much the same as your rivals, the way to differentiate your firm’s offering is in how you deliver your service. Eversheds is one of the firms leading the … Continue reading

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The Cobbetts Aftermath – Why Law Firms Need Better Strategies

The downfall of Cobbetts is sending a shock wave through the legal market. Are firms tackling the economic downfall with appropriate strategies? I can always tell if a firm hasn’t got a working strategy. All I have to do is ask a partner what … Continue reading

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Masterclass: Fee negotiation and pricing for law firms – 12 March, London

The brochure from ARK, the Masterclass sponsors, says about this Masterclass: “A recent study has found that the UK loses £17 billion per year through bad negotiation. With an increasingly competitive legal market and clients looking for more cost certainty … Continue reading

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Consultative Selling Using MBTI Psychological Profiling

There are four recognised stages to selling where there may be important aspects of the buyer’s psychological profile to consider, as follows: Initiating the relationship Investigating client needs Proposing a course of action Obtaining agreement and contracting My overall premise … Continue reading

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